Shipping Policies

Shipping Policies

Buyer's obligations
The Customer is strictly prohibited from providing false and/or fictitious data in the registration procedure necessary to activate the procedure for the execution of the sales agreement and the related further communications; the personal data and the e-mail address must be exclusively the real personal data. Any unlawful acts deriving from having provided false or fictitious personal data will be solely responsible for the author of the communication.

 

In the case of orders placed through the site www.anticabottegasiciliana.com the information contained in the General Conditions must be viewed and accepted by the Customer before sending the purchase order.

Shipping fees
The shipping cost is €7.90 for purchases of less than €79.90; with at least €79.90 of expenditure you get Free Shipping in Italy.
For shipments abroad, the shipping price is €14.90 for orders under €109.00; is equal to €11.90 for orders greater than €109.00.

Shipping methods
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Antica Bottega Siciliana entrusts its shipments to the best national and international couriers: including SDA, UPS and TNT.
Average delivery times are 2/3 working days from the day of shipment for Italy and 4/5 working days for the EU.
The order fulfillment times are provided purely as an indication, in no case represent a contractual obligation, and could be lengthened according to the number of requests.

Upon receipt of the order, the customer will receive a confirmation e-mail, subsequently he will receive a second communication containing the tracking code in order to be updated on the status of your delivery.
Although the shipper will be provided with your telephone number to contact you, we cannot guarantee that you will be contacted by telephone as the shipping service is external to our systems and therefore telephone contact will only take place at the discretion of the driver who will physically take care of the delivery.
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​​​​​​​Our customer service is always at your disposal to ensure safe delivery for every need and you can contact us on 3515532707 or at the email address info@anticabottegasicilana.com